Every MessageAnswered by Hala AI
Hala AI is the done-for-you AI assistant built in Lebanon for businesses across the Middle East. An AI agent for messaging and voice, handling calls, WhatsApp, Instagram and website conversations from one unified dashboard, 24/7.
- Personalized demo within 48 hours
- Done-for-you setup
- 24/7 coverage
See How Hala Works in 55 Seconds
Booking confirmed
WhatsApp · just now
28s
average first reply, day and night
Missed call answered
Voice · 2 min ago
24/7
always on — nights, weekends, holidays
Personalized demo within 48 hours — done-for-you setup
Built for businesses where every conversation matters.
Hala helps high-intent businesses answer faster, qualify better, and book more across voice, WhatsApp, Instagram, and web.
Hospitality
Handle guest inquiries, direct bookings, amenities questions, and around-the-clock support without missing opportunities.
Hotels, resorts, restaurants, airbnbs
Beauty & Personal Care
Book appointments, answer service questions, follow up with leads, and reduce no-shows with instant replies.
Salons, spas, wellness brands, cosmetics
Healthcare & Clinics
Respond to patient questions, qualify urgency, schedule appointments, and support follow-ups with clarity and speed.
Clinics, medical practices, specialists
Every conversation. Every channel.
One Platform
Bring every call, message, and customer into one place.
All channels. One inbox.
Hala brings WhatsApp, web chat, Instagram, Facebook, calls, and customer context into one unified place. Your team can respond faster and see the full conversation history without switching tools.
Hi, I wanted to check if…
11:20 AM
Do you have this in black?
10:48 AM
Thanks! That helps.
10:15 AM
Can I change my order?
09:42 AM
Thanks for the quick help!
09:10 AM
Online
Hi! I'm interested in your gold necklace.
11:20 AM
Hello! Thanks for reaching out 💜 Do you have a specific design in mind?
11:21 AM
11:22 AM
Here are a few options you might like.
11:23 AM
Voice & Text Integrated
Hala handles both calls and messages together. Voice inquiries, text conversations, and follow-ups live in one workflow, so your team has the full context to resolve issues faster and keep customers happy.
Conversations
All calls & interactions
+1 (555) 123-4567
10:41 AM
May 30, 2025
+1 (555) 123-4567
10:32 AM
May 30, 2025
+1 (555) 123-4567
10:21 AM
May 30, 2025
+1 (555) 123-4567
10:11 AM
May 30, 2025
+1 (555) 123-4567
09:56 AM
May 30, 2025
+1 (555) 123-4567
09:46 AM
May 30, 2025
+1 (555) 123-4567
09:32 AM
May 30, 2025
+1 (555) 123-4567
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May 30, 2025
Call details
0:00 / 2:31
AI Summary
Synced to Your CRM and Calendar
Hala syncs customer details, leads, notes, appointments, and follow-ups with the tools you already use: Gmail, Outlook, Calendly, Zoho, Odoo, Excel, and your CRM.
See how it worksCalendar & Appointments
May 2026
Upcoming appointments
Thu, May 14 · 10:00 AM
Consultation Call
Thu, May 14 · 02:30 PM
Product Demo
Fri, May 15 · 11:00 AM
Follow-up Call
View calendar →
Connected tools
CRM & Customer Data
Contact overview
Notes
View all notes →
Connected tools
Stay in Control.
Jump into any conversation anytime. Review AI replies, intervene, escalate issues, and keep humans in the loop when it matters most.
See how it worksInternal note
Customer is unhappy about the delivery delay.
Visible to agents only
Summaries, Logs & Transcripts
Every interaction is automatically summarized and logged. Search call logs, read transcripts, and review full history to follow up better and stay accountable.
See how it worksAI Summary
CopyCall details
Interaction logs
3
Channels connected
Website
Hi, I'd like to know more about your pricing plans.
Of course! I can help with our plans. Which option fits your needs best?
Do you offer monthly plans?
Yes! We do offer flexible monthly plans. Want me to share the details?
Perfect! Can I talk to someone about enterprise options?
100%
Context preserved
Consistent customer experience across every channel.
Hala speaks, understands, and responds naturally across calls and messages while preserving full context between channels.
Natural Calling & Messaging
Hala speaks and writes in Lebanese Arabic, Fusha Arabic, and English with a natural, premium tone.
Context that carries over
Customers can move between website, Instagram, and WhatsApp—Hala keeps the full context and continues the conversation seamlessly.
Human escalation when needed
When a conversation needs a human touch, Hala hands it over to your teammate with all context preserved for a smooth experience.
Your Complete Customer Communication System.
Hala combines voice, messaging, workflows, and control in one platform built for Lebanese businesses.
Swipe to compare
| Capability | Hala AI | Basic bot | Call center only |
|---|---|---|---|
| Voice + Text | No | No | |
| WhatsApp + Instagram + Web | Limited | No | |
| Lebanese Arabic + Arabic + English | Native | Generic | Depends |
| Bookings, lead qualification & support | Basic | Manual | |
| Unified inbox + conversation history | Partial | Separate tools | |
| Done-for-you setup & optimization | Included | No | No |
| Agents | Always available | Team-dependent | Team-dependent |
Launch Hala in 3 Simple Steps.
We handle the full setup for you. All we need is your number, channels, business data, and the workflows you want Hala to run.
1. Connect
Share your number, channels, calendar, CRM, and the business data Hala needs to work with.
Knowledge
Language
Arabic (Lebanese)Tone
FormalWarmRules
No pricingAfter hoursVIPRouting
New inquiryQualifyBook / Hand off2. Configure
We configure Hala's knowledge, language, tone, rules, and responsibilities around your business.
Total conversations
28 ↑24%
Response time
28s
Bookings today
7
Qualified leads
15
3. Go live
Hala starts answering, booking, and qualifying across your channels while your team monitors everything from one place.
From first data handoff to go-live, Hala is built to launch fast without creating more work for your team.
How Much Can Hala Save You?
Adjust your staff count and average salary. Hala recommends the best-fit plan based on the workload it can absorb for your business.
Recommended Package
Personalized after a short operational assessment.
Number of Staff
How many people handle customer conversations?
Average Salary per Agent
Monthly salary per team member.
Your estimated impact
Personalized savings estimate
Calculated against your current staffing structure, volume and operating hours.
Estimated annual savings: $7,812
3 staff members
currently handling conversations
24/7 coverage
without adding shifts
Faster responses
across peak hours
Growth plan
Works alongside your team in a hybrid setup
Connect Hala to the tools your team already uses.
From customer channels to CRMs, calendars, and data sources, Hala fits into the workflows your business already runs on.
More integrations available for growing teams.
Enterprise-Grade Security.
Zero Compromises.
Hala is built to keep your data, workflows and customer conversations protected, private and always under your control.
Your customer data stays protected and fully accountable.
Control access, define boundaries and maintain an auditable record of how Hala handles every conversation.
Human-in-the-loop controls
Retain full control for transfers, approvals, urgent cases and sensitive conversations.
Business-owned knowledge
Your inputs, FAQs and process maps remain yours. We don't train on your data.
Ongoing monitoring
Secure audits, system monitoring and performance insights keep you ahead.
Built by real people
Behind every feature is a person. Here are ours.
Questions? We've got answers.
Clear, practical details - no marketing fog.
Hala AI is a voice and text agent platform that automates real customer conversations - including inbound calls, inbound text, appointment booking, and support across multiple channels. We configure your agent with your business context, scripts, and integrations, and it handles conversations automatically, 24/7.
Yes, we do offer a 14-day free trial for the starter plan.
Agents can handle inbound calls and text over several different channels at the same time, qualify leads, book appointments, answer product questions, route calls to the right team, collect information, send follow-ups, and escalate to a human when needed, all automatically and instantly.
Hala AI supports 20+ Arabic dialects including Lebanese, Arabic Fusha, and English. You can configure tone, phrasing, and business context per language, and run different agents for different markets or regions.
Yes. You can select from multiple voice options and configure the agent's tone and speaking style to match your brand.
Want to See Exactly How Hala Would Work for Your Business?
Get a personalized live demo configured around your channels, customer journey, and operational workflow, prepared within 48 hours.
Book Your 15-Minute Live Demo- Personalized to your business
- Live in under 48 hours
- No generic sales deck