Answer shoppers and recover sales, 24/7
Hala AI replies to shoppers the instant they ask — across WhatsApp, chat, and phone — answering product and order questions, recovering abandoned carts, and resolving issues in English and Arabic.
Slow answers cost you sales
Pre-sale questions go unanswered
Shoppers with a quick question and no reply abandon the cart.
Support tickets pile up
'Where's my order?' and returns flood the inbox daily.
No coverage across time zones
Shoppers buy around the clock, but support sleeps.
Always-on support that also sells
Hala AI answers product and order questions instantly, pulls live order status, processes simple returns, and re-engages abandoned carts — across WhatsApp, chat, and phone, in English and Arabic, 24/7.
- Answers product and pre-sale questions
- Gives live order and delivery status
- Processes returns and changes
- Recovers abandoned carts
- Works on WhatsApp, chat, and phone
- Handles English and Arabic
Where stores use Hala AI
Order tracking
Answers 'where's my order?' with live status instantly.
Pre-sale support
Answers sizing, stock, and product questions to close sales.
Cart recovery
Re-engages shoppers who left items behind.
Returns & exchanges
Handles simple returns and exchanges automatically.
Support that drives revenue
Live order lookups
Securely fetches order and shipping status.
Cart recovery
Nudges abandoned carts back to checkout.
Omnichannel
One agent across WhatsApp, chat, and phone.
Bilingual
Serves shoppers in English and Arabic.
Returns handling
Processes simple returns within your policy.
Insights
Tracks top questions and recovery rates.
Connects to your store
A question that saved a sale
Why stores choose Hala AI
More conversions
Instant answers turn browsers into buyers.
Recovered carts
Win back sales that would have been lost.
Lower support cost
Deflect routine tickets and free your team.
24/7 coverage
Support every shopper in every time zone.
Bilingual reach
Serve English and Arabic shoppers equally.
Fewer refunds
Right answers up front mean fewer wrong orders.
Frequently asked questions
Can it check order status?+
Yes — it securely pulls live order and shipping status from your store.
Does it integrate with Shopify?+
Yes, with Shopify, WooCommerce, and more via integrations.
Can it recover abandoned carts?+
Yes — it re-engages shoppers on WhatsApp to bring them back to checkout.
Does it speak Arabic?+
Yes, English and Arabic dialects, matching each shopper.
Related
Sell more, support less
See Hala answer a shopper and recover a cart. Message us to try it.