Let Hala Answer
Your WhatsApp Calls.
Natural AI voice conversations in Lebanese Arabic, Arabic and English—built to answer customers, understand what they need, take action, and keep your business available 24/7.
Hala doesn't just talk.
From conversation to completed action.
Customer calls Hala
Understands intent
Checks CRM / calendar / availability
- Books appointment
- Qualifies lead
- Updates customer record
- Checks order
- Creates reservation
Sends WhatsApp confirmation
The call ends. The conversation doesn't.
Customers call, get a confirmation, and continue the conversation over WhatsApp. Hala keeps the context—so they never have to repeat themselves.
WhatsApp Call10:31 AM
Can I book for Saturday?
0:42Hala10:34 AM
Your reservation for Saturday at 8:00 PM is confirmed ✓
Customer6:20 PM
Can we make it 8:30 instead?
Hala6:21 PM
Done. Your reservation has been updated. ✓
A voice that understands how your customers actually speak.
Natural conversations for Lebanese businesses and their customers.
Lebanese by Nature
Understands Lebanese Arabic instead of forcing customers into formal Arabic.
Switch Languages Mid-Sentence
Arabic, English and the natural mix customers use every day.
Talk Naturally
Interrupt, clarify, change your mind or ask another question without breaking the conversation.
Remembers the Context
Hala follows the conversation instead of treating every sentence like a new request.
Knows When to Hand Over
When something needs your team, Hala escalates with the context already attached.
More than answering calls.
Hala handles the conversation.
Answer Questions
Give customers instant, accurate answers about your services, policies, availability, pricing, locations, and more.
Resolve Customer Requests
Handle common support needs, changes, follow-ups, status questions, and routine requests without making customers wait.
Book & Manage
Schedule, reschedule, confirm, and manage appointments or reservations directly during the call.
Qualify & Route
Understand what customers need, collect the right information, and either take action or route the conversation to the right person.
AI handles the calls. You stay in control.
See what customers asked, what Hala said, what actions were taken, and where your team needs to step in—all from one place.
| Caller | Line | Talk time | Status | Summary |
|---|---|---|---|---|
| 2m 27s | Completed | |||
| 0m 47s | Completed | |||
| 3m 08s | Completed | |||
| 1m 21s | Completed | |||
| 1m 55s | Escalated | |||
| 3m 43s | Completed | |||
| 1m 34s | Completed |
Call Details
CompletedSummary
Transcript
Talk time
1m 21s
Line
Assigned to
Hala AI
Actions taken
- Checked availability
- Created reservation
- Sent confirmation
You don't need to build an AI agent. We do it for you.
You bring your business data and workflows. We handle the AI, voice, integrations, and everything else.
Connect
Your WhatsApp, business information, calendar, CRM and workflows.
Configure
We build Hala around your services, language, tone, rules and customer journeys.
Go Live
Hala starts handling real customer conversations while your team monitors everything from the dashboard.
Common questions about Hala Voice
Yes.
Yes, and it understands different Lebanese dialects.
Yes.
Yes.
It hands the conversation off to the team and alerts them in the dashboard, with the context attached.
Yes.
Yes, including call logs, summaries, transcripts, and more.
It depends on the complexity of the business data and workflows; contact us for details.
Your next customer could call in five minutes.
Hala can be ready.
See Hala configured around your business, customers, and workflows.