Custom API + Hala
Connect any system your business runs on. Hala calls your APIs live during conversations — pricing engines, booking systems, ERPs, anything.
See this integration live with your own workflows.
Why connect Custom API with Hala?
Every business has that one system nothing integrates with: a custom booking engine, an in-house ERP, a legacy pricing service. It's usually the system that matters most — and the reason 'off-the-shelf' automation falls short.
With Custom API, we wire your endpoints directly into Hala as tools it can call mid-conversation. Hala fetches live prices, checks real availability, creates bookings, and looks up order status — and relays your system's exact results, never inventing numbers on its own.
What it does for your business.
Any system, connected
If it has an API, Hala can use it — custom software, legacy systems, or niche local tools.
Your system stays the boss
Hala relays what your API returns — prices and totals come from your logic, never AI guesswork.
Live data in every reply
Availability, pricing, and status are fetched at the moment the customer asks.
Real actions, not just answers
Create bookings, register orders, and update records in your system straight from the chat.
And that's not all.
White-glove setup
Share your API docs and our team wires the endpoints, mapping, and guardrails for you.
Secured with your keys
Authentication uses credentials you issue and can rotate or revoke at any time.
Plays well with others
Custom endpoints run alongside built-in integrations like calendars and CRMs.
Up and running in three steps.
Share your API
Send us your API documentation — or just describe what your system can do.
We wire it into Hala
Our team turns your endpoints into tools Hala can call, with mapping and guardrails set up for you.
Hala acts on live data
Customers get answers and actions powered by your system, in real time, on every channel.
Ready to connect Custom API with Hala?
Tell us how you work today — we'll show you the integration running on your own workflows in 15 minutes.
No commitment. No setup fees.