Instagram + Hala
Turn DMs and story replies into revenue. Hala answers every Instagram message instantly and turns followers into customers.
See this integration live with your own workflows.
Why connect Instagram with Hala?
Instagram is where customers discover you — and the DM is where they decide to buy. Every 'how much is this?' and 'is it available?' left waiting in your inbox is a sale walking away to a competitor who replied faster.
Connect your Instagram account to Hala and every DM and story reply is answered in seconds. Hala shares prices and product details from your knowledge base, collects orders and booking requests, and brings your team in whenever a conversation needs them.
What it does for your business.
No DM left on 'seen'
Every message gets an instant answer, even at 2 AM — followers never feel ignored.
From question to sale
Hala answers price and product questions on the spot and captures the order while interest is hot.
Natural, on-brand replies
Hala matches your tone and your customer's language, so conversations feel like your best salesperson.
Team steps in seamlessly
Sensitive or complex chats are handed to your team with full context — no customer repeats themselves.
And that's not all.
Story replies handled
Replies to your stories are answered like any DM, turning engagement into conversations.
One inbox with WhatsApp
Instagram conversations sit next to WhatsApp and web chat in the same Hala dashboard.
Photos understood
Customers can send screenshots or product photos and Hala understands what they're asking about.
Up and running in three steps.
Connect your account
Link the channel to Hala in minutes — no code, no migration, and your number and history stay yours.
Train Hala on your business
Upload your menu, price list, policies, and FAQs. Hala learns how your business talks and what it offers.
Go live and grow
Hala answers every customer instantly while you watch conversations, bookings, and sales from one dashboard.
Ready to connect Instagram with Hala?
Tell us how you work today — we'll show you the integration running on your own workflows in 15 minutes.
No commitment. No setup fees.